WE WILL NOT BE UNDERSOLD!
We take pride in the fact that we strive to offer lower prices than any of our competitors for each Real Flame product that we sell. But if you should find a lower price on a Real Flame Fireplace or accent fire from one of our competitors, even if it is an "ADVERTISED SPECIAL", we will beat their price plus 10% of the difference to thank you for bringing it to our attention!
Simply call our toll free number at 1-877-628-9571 and mention that you would like a price match.
Price Match Terms and Conditions:
* Price Guarantee may only be honored on identical items. The product must be the exact same make and model (ie, the same size, color, etc.).
* The product must be brand new and in stock at the competing dealer.
* No other promotions apply to a price guarantee - This is a dollar-for-dollar product price match - free giveaways not included. If we match a lower competitor's price we WILL NOT include any free items we might normally offer. UNLESS our competitor's pricing also includes those items.
* Dollar-for-dollar price match will take into account any shipping/handling and/or taxes charged by our competitor's. (ie, if our competitor charges shipping and sales tax on their storage sheds, we will beat their total out-the-door price which includes these fees/costs.)
* Price Guarantee excludes auction sites such as eBay and Amazon.com.
* We do everything we can to guarantee the lowest prices on Real Flame Fireplaces, Accent Fires and Accessories and pass savings on to our customers, but In the rare event that a price matched item comes in below our cost, we will be unable to sell the item.
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